Adverts
The purpose of this SOP is to give an idea of how to make an ads and renew in
Overview#
Purpose: The purpose of this SOP is to give an idea of how to make an ads and renew in 'Adverts.ie'.
Scope: This applies to customer service representatives and all Bragan personnel.
Responsibility: It is the responsibility of the customer service representative to know how to place and renew ads through 'Adverts.ie'.
Objective: The objective of this procedure is:
- to guide employees on how to create and renew ads in 'Adverts.ie'.
Attached here is a sample video on how to place and to renew ads through Adverts.ie.
Video & Media#
Notes#
This section is important so Adhoc points and issues can be logged. Also, Q&A can be logged for suggestions for potential issues encountered. Also, log important notes needed for this system. Additional Notes:
It is very important for customer service to know how to place and renew ads using Adverts.ie. Attached above is a sample video process.
Potential Issues:
1 - ISSUE ENCOUNTERED: Stuck on Loading
RESOLUTION: Refresh Browser
2 - ISSUE ENCOUNTERED: Broken Links
RESOLUTION: Get the external link as this will allow other people to access the SOP without the need for login credentials and avoid broken links.