Arranging Collections (Despatch Bay)
To show proper procedure on how to arrange collection (Dispatch Bay).
Overview#
Purpose: To show proper procedure on how to arrange collection (Dispatch Bay).
Scope: Applies to all assigned Bragan customer service representatives.
Responsibility: It is the responsibility of each assigned employee to ensure the process set out in this procedure is followed.
Objective: The objective of this procedure is:
to standardize the process of arranging collection (Dispatch Bay).
Video & Media#
Notes#
This section is important so Adhoc points and issues can be logged. Also, Q&A can be logged for suggestions for potential issues encountered. Also, log important notes needed for this system. Additional Notes:
It is the responsibility of each assigned employee to ensure the process is understood and the procedure is followed accordingly.
*Purposed, Scope, Responsibility, and Objective were added by the uploader temporarily. The file in Dropbox folder only includes video recording, May still need some updates/revision by the owner.
Potential Issues:
1 - ISSUE ENCOUNTERED: Stuck on Loading
RESOLUTION: Refresh Browser
2 - ISSUE ENCOUNTERED: Broken Links
RESOLUTION: Get the external link as this will allow other people to access the SOP without the need for login credentials and avoid broken links.
Attachments#
Login.docx 16/12/2025