Bragan SOPs / Customer Service All departments
Customer Service

Email - Wrong Item (Can't fit, ordered incorrectly)

The purpose of this SOP is to give an idea on how to make Email - Wrong Item (Can't

Updated 2021-07-15Author Rob RyanSource Bragan.net — SystemHub

Overview#

Purpose: The purpose of this SOP is to give an idea on how to make Email - Wrong Item (Can't fit, ordered incorrectly).

Scope: This applies to customer service representative staff and all staff personnel who is in charge of this process.

Responsibility: It is the responsibility of all staff to follow the standard operating procedure on Email

  • Wrong Item (Can't fit, ordered incorrectly).

Objective: The objective of this procedure is:

  • to guide employees on Email - Wrong Item (Can't fit, ordered incorrectly).

Procedure#

Screenshot
Screenshot
Screenshot
Screenshot

Notes#

This section is important so Adhoc points and issues can be logged. Also, Q&A can be logged for suggestions for potential issues encountered. Also, log important notes needed for this system. Additional Notes:

This document is important because this gives an idea about the procedure of Email - Wrong Item (Can't fit, ordered incorrectly).

Potential Issues:

1 - ISSUE ENCOUNTERED: Stuck on Loading

RESOLUTION: Refresh Browser

2 - ISSUE ENCOUNTERED: Broken Links

RESOLUTION: Get the external link as this will allow other people to access the SOP without the need for login credentials and avoid broken links.