Bragan SOPs / Customer Service All departments
Customer Service

How to Create an Order for a Customer on Backend

This SOP will show users how to create an order on a customer through Magento.

Updated January 31st, 2023Author Oisin BRAGANSource Bragan.net — SystemHub

Overview#

Purpose: This SOP will show users how to create an order on a customer through Magento.

Scope: This includes a step-by-step process to show users how a requested customer order is put on Linnworks

Responsibility: It is the customer service representative’s responsibility to create the order.

Objective: The objective is to efficiently place an order on a customer's account.

Screenshot
Screenshot

Video & Media#

🎥 Putting customer order on magneto