Bragan SOPs / Customer Service All departments
Customer Service

MailChimp

The purpose of this SOP is to give an idea about using

Updated 2021-07-16Author Rob RyanSource Bragan.net — SystemHub

Overview#

Purpose: The purpose of this SOP is to give an idea about using MailChimp.

Scope: This applies to all customer service representative staff and all staff personnel who is in charge of this process.

Responsibility: It is the responsibility of all staff to follow the standard operating procedure about using MailChimp.

Objective: The objective of this procedure is:

  • to guide employees about how to use MailChimp

Attached are videos relevant to creating a Mailchimp campaign.

  1. Creating a  Mailchimp campaign using an existing template.
  2. Mailchimp user access.
  3. Recordings about creating Mailchimp campaign.

Video & Media#

🎥 Mailchimp And Social Media Process Video 2 🎥 Mailchimp And Social Media Process Video 1 🎥 Creating a MailChimp Campaign with Existing template 🎥 Mailchimp User Access 🎥 Recording #28 🎥 Recording #27

Notes#

These videos are important especially to customer service staff because this explains how to use MailChimp.