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HR & Recruitment

Intro to Bragan Assessment Answer Key

This document outlines the set of questions that can be asked for the new hire after ?

Updated 2022-04-30Author Madel BRAGANSource Bragan.net — SystemHub

Overview#

Purpose: This document outlines the set of questions that can be asked for the new hire after reviewing Intro to Bragan SOPs.

Scope: This document applies to HR personnel or authorized personnel to give the assessment to the new hire.

Responsibility: It is the responsibility of each employee to ensure the process set out in this procedure is followed.

Objective: The objective of this document is to measure new hire's understanding of Introduction SOPs.

Answer Key#

  1. Enumerate the Bragan Company Values

Communication & Systems Following are our 2 most important Values - Keep these 2 to the forefront and you will excel with us!

Systems make Sense

We are open and honest in our communication

We act with integrity and purpose

We are accountable for our actions

We put our customers first

We are critical thinkers

We innovate and we learn

We work as a team

We follow the system until we change the system

  1. What is the name of Bragan company in Ireland and UK and what is their

Overview#

Purpose: ?

BRAGAN TRUCK, VAN AND 4X4 ACCESSORIES LIMITED - Ireland - trades to irl and rest of world VAT reasons Bragan Trading Services - UK -  trades to UK - VAT reasons

3.What are the names of the two eBay accounts?

bragan-x bts_trading

  1. What markets do the accounts cater to?

Bragan-x ireland and row

BTS_trading -UK

  1. What are the ways you can acknowledge when you are tagged in Skype?

Thumbs-up, "Noted" comment or quote the message and give acknowledgement reply.

  1. What part of the Trello card should contain the logs, outcome/setback, additional info of a task?

Activity Section

  1. As part of company courtesy policy, what should we do when we clock in, take a break or clock out?

Clocking in - inform the skype group (Team PH or Training group) to serve as attendance a simple "Good day!" is enough.

Taking a break - inform the skype group (Team PH or Training group), a simple "Will take a Break" is enough.

Clocking out - Daily task summary (with the Date for the Day) should be sent in the group along with a Trello Card link to the daily workflow card, each tasks should have summary of time spent (based on Time Doctor). Also include the task plan for the next day.

  1. Provide 2 types of accessories Bragan is selling for a. truck, b. van and c. 4x4

Refer to this link for the answers.

  1. What program do we use for taking screenshots?

Snipe, TechSmith

  1. When and where do we send our Invoices for Salary payment?

Send Invoice to [email protected] Sent on Monday (just before you clock out) every two weeks.

  1. What is the name of the software we used to create SOPs/systems and that houses all SOPs of the company?

SystemHUB-

Notes#

This section is important so Adhoc points and issues can be logged. Also, Q&A can be logged for suggestions for potential issues encountered. Also, log important notes needed for this system. Additional Notes:

Make sure to gauge candidate's communication skill as well while answering the questions. Make sure to have candidate turn on their video or share their screen to make sure they are not reading anything during the assessment.

Potential Issues:

1 - ISSUE ENCOUNTERED: Stuck on Loading

RESOLUTION: Refresh Browser

2 - ISSUE ENCOUNTERED: Broken Links

RESOLUTION: Get the external link as this will allow other people to access the SOP without the need for login credentials and avoid broken links.