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Sales Channels

Canceling an eBay order SOP

The purpose of this SOP is to have the standard way of canceling an eBay order.

Updated 2021-07-08Author Andrew RobinsonSource Bragan.net — SystemHub

Overview#

Purpose: The purpose of this SOP is to have the standard way of canceling an eBay order.

Scope: This applies to all Bragan personnel that are appointed by the management to cancel an eBay order.

Responsibility: It is the responsibility of the person who has been appointed by the management to follow the standard operating procedure in canceling an eBay order.

Objective: To be able to standardize the process of canceling an eBay order.

Video & Media#

🎥 Cancelling an eBay order

Notes#

This section is important so Adhoc points and issues can be logged. Also, Q&A can be logged for suggestions for potential issues encountered. Also, log important notes needed for this system. Additional Notes:

Attached is a video of the process of how to cancel an order on eBay.

Potential Issues:

1 - ISSUE ENCOUNTERED: Stuck on Loading

RESOLUTION: Refresh Browser

2 - ISSUE ENCOUNTERED: Broken Links

RESOLUTION: Get the external link as this will allow other people to access the SOP without the need for login credentials and avoid broken links.