Error wrong EAN ASIN

Overview#

Purpose: To show a video on how to handle wrong EAN ASIN errors in Linnworks.

Scope: Applies to all assigned Bragan Product Lister.

Responsibility: It is the responsibility of all Product Listers to ensure the process set out in this procedure is followed.

Objective: The objective of this procedure is:

To guide assigned employees on the correct handling of wrong EAN ASIN errors in Linnworks.

Video & Media#

🎥 Amazon error - ean asin and length of desc

Notes#

This section is important so Adhoc points and issues can be logged. Also, Q&A can be logged for suggestions for potential issues encountered. Also, log important notes needed for this system. Additional Notes:

It is the responsibility of all assigned Bragan personnel to ensure the process of handling wrong EAN ASIN errors in Linnworks is understood and the procedure is followed accordingly.

Potential Issues:

1 - ISSUE ENCOUNTERED: Stuck on Loading

RESOLUTION: Refresh Browser

2 - ISSUE ENCOUNTERED: Broken Links

RESOLUTION: Get the external link as this will allow other people to access the SOP without the need for login credentials and avoid broken links.

3 - ISSUE ENCOUNTERED: Error While Updating (SKU data provided is different from what's already in the Amazon catalog)

RESOLUTION: To Fix get the SKU number but only the second one. Then paste in the Barcode Section in the "Inventory Tab". Then Revise All.