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How to set SMTP configuration on Magento Backend

To show all Bragan personnel the standard way to set up SMTP settings in Magento

Updated 2021-07-05Author Pauline MagatSource Bragan.net — SystemHub

Overview#

Purpose: To show all Bragan personnel the standard way to set up SMTP settings in Magento Backend.

Scope: This procedure applies to all Bragan Personnel.

Responsibility: It is the responsibility of each employee to ensure the process set out in this procedure is followed.

Objective: The objective of this procedure is to guide employees on creating a set up of SMTP settings in Magento Backend.

Video & Media#

🎥 How to set SMTP configuration on Magento Backend

Notes#

This section is important so Adhoc points and issues can be logged. Also, Q&A can be logged for suggestions for potential issues encountered. Also, log important notes needed for this system. Additional Notes:

This procedure is beneficial to agents to outline how to setup SMTP Settings in Magento Backend.

Potential Issues:

1 - ISSUE ENCOUNTERED: Stuck on Loading

RESOLUTION: Refresh Browser

2 - ISSUE ENCOUNTERED: Broken Links

RESOLUTION: Get the external link as this will allow other people to access the SOP without the need for login credentials and avoid broken links.