How to Set Up SMTP Settings in Linnworks SOP

Overview#

Purpose: To show all Bragan personnel the standard way to set up SMTP settings in Linnworks.

Scope: This procedure applies to all Bragan Personnel.

Responsibility: It is the responsibility of each employee to ensure the process set out in this procedure is followed.

Objective: The objective of this procedure is to guide employees on creating a set up of SMTP settings in Linnworks.

Procedure#

Go to www.linnworks.net

Log in
After logging in, click ‘Email’ button.

Click ‘Email Notifications’
Fill in details. Edit Name > Go to Edit under Settings.

Account name > Bragan
Check SMPT authentication
Port - 587 – (always check correct port to be use)
Username > [email protected]
Use SSl - Check it
Password> Input correct
From name > Bragan.net
Sender email> [email protected]

Click 'Test' button to test if you have set it up correctly.
Enter email account test - enter a valid email address to receive the test email.
Click ' accept'

Close notification that they have sent this to your email.

Check your email if you receive the test and email and open to check details.

Check details if all are correct.

Video & Media#

🎥 How to setup SMTP settings on Linnworks.net

Notes#

This section is important so Adhoc points and issues can be logged. Also, Q&A can be logged for suggestions for potential issues encountered. Also, log important notes needed for this system. Additional Notes:

This procedure is beneficial to agents to outline how to setup SMTP Settings in Linnworks.

Potential Issues:

1 - ISSUE ENCOUNTERED: Stuck on Loading

RESOLUTION: Refresh Browser

2 - ISSUE ENCOUNTERED: Broken Links

RESOLUTION: Get the external link as this will allow other people to access the SOP without the need for login credentials and avoid broken links.